Properties served
The building decides the scope.
A dental practice and a warehouse office both need "cleaning" and almost nothing about the two schedules is the same. Here's what actually changes.
Property type 01
Offices & professional suites
Reception sets the impression before anyone has spoken to you, and it takes about a day of neglect to undo.
In multi-tenant buildings the pressure points are shared: lobbies, corridors, lifts and restrooms carry every tenant's traffic. We usually weight the schedule toward those and lighten the frequency inside individual suites.
What tends to be in the scope
- Nightly or alternate-night interior service after close of business
- Reception, lobby glass and entry matting given daily attention
- Conference rooms reset rather than merely cleaned
- Carpet extraction scheduled around quarter-ends and client visits
- Access, alarm codes and lock-up procedure written into the scope document
Property type 02
Retail & shopping centres
Customers judge a retail property from the parking lot, long before the front door.
That makes exteriors as important as interiors here: glass, walkways, litter and the state of the lot do more for footfall than anything happening in the stockroom. Work is scheduled around opening hours rather than through them.
What tends to be in the scope
- Storefront glass on a short cycle — often weekly or more
- Walkway and entry pressure washing on a recurring rotation
- Lot and perimeter litter sweeps before opening
- Restroom service timed to trading peaks, not to a fixed clock
- Seasonal intensity changes written in ahead of the busy period
Property type 03
Medical & dental offices
The practice sets the protocol. We clean to it, document what was done, and don't improvise.
Your compliance obligations belong to you, and we won't claim to discharge them. What we do is follow the written procedure your practice specifies — products, sequence, and which areas our crew does and doesn't enter.
What tends to be in the scope
- Waiting rooms, reception and restrooms on a daily cycle
- Treatment-area cleaning strictly to your written protocol
- Clearly defined boundaries: which rooms and containers are never touched by our crew
- Consistent crew, so the protocol isn't re-taught every week
- Hard-floor care scheduled outside patient hours
Property type 04
Light industrial & warehouse
The office front and the production floor are two different buildings that happen to share a wall.
We scope the administrative side — offices, breakrooms, restrooms and entries — and stay out of operational areas unless there's a specific written reason to be in them. Shift patterns decide when we're on site.
What tends to be in the scope
- Front-office and admin areas on a standard janitorial rotation
- Breakrooms and locker areas, which take disproportionate wear
- Restrooms serviced around shift changes rather than at a fixed hour
- Entry and dock-office glass, and walkway washing outside
- Clear separation from anything that belongs to your operations team
Property type 05
Places of worship & community buildings
Heavy use across a weekend, then a quiet mid-week window in which to put it all back.
These buildings often have a large main room, a kitchen, children's areas and a lot of chairs — and a volunteer team already doing part of the work. The scope is written to complement that rather than duplicate it.
What tends to be in the scope
- A full reset early in the week after weekend use
- Kitchen and serving areas cleaned to a defined standard
- Children's and nursery areas given their own routine
- Periodic floor and carpet care in the main hall
- Extra visits scheduled around holidays and special events
Property type 06
Property managers & multi-site owners
Several buildings, one schedule, one invoice, and one person who knows all of them by name.
The usual problem with a portfolio isn't cleaning quality — it's administration. Different vendors, different invoice formats, and no single person who can answer for a site when a tenant complains.
What tends to be in the scope
- A separate written scope per property, consolidated under one agreement
- Consistent standards applied across sites, adjusted for each building's use
- One named contact covering the whole portfolio
- Consolidated invoicing with per-property breakdown
- Turnover and make-ready work handled between tenancies
Don't see your property type?
Most commercial buildings fit somewhere near one of these. Describe yours on the quote form and we'll tell you straight whether it's a fit.